The Collection department is primarily responsible for collecting all defaulted federal and institutional student loans.  The department must follow federal due diligence guidelines which include using university personnel to contact defaulters, reporting accounts to credit bureaus, referring accounts to collection agencies, litigating accounts, and assigning accounts to the federal Department of Education. This unit oversees the billing and collection on Federal Perkins Loans, Institutional Loans, Health Professional Loans (HPSL), Loans for Disadvantage Students (LDS), and Primary Care Loans (PCL) awarded at the University of Florida.

Beginning December 1, 2003, the billing and servicing of your University of Florida student loan(s) will be administered by Educational Computer Systems, Incorporated (ECSI). ECSI is a billing servicer for the University, not a collection agency. University Financial Services at the University of Florida previously performed this service.  ECSI has been providing schools with exceptional student loan services since 1972. ECSI will be sending monthly statements to loan borrowers. If you have any questions regarding your statements from ECSI, please contact ECSI directly at 1-888-549-3274. Or, you may visit their website at http://www.ecsi.net/.

Phone:  (352) 392-0766
Fax: (352) 392-3448
Lobby Hours: 8:30 a.m. - 4:00 p.m., Monday - Friday
Phone Hours: 8:30 a.m. - 5:00 p.m., Monday - Friday
Location:

University of Florida
S113 Criser Hall
Box 114050
Gainesville, FL 32611